Yes. One of the great benefits of choosing Vacay Stay over a vacation rental by owner is that we provide you with attentive and reliable service. We have responsive and friendly property managers on call and available to assist 24 hours a day, 365 days a year. A detailed house book inside the home will provide you with property manager contact information as well as operating instructions to help you take full advantage of the features of the home. Our office team is also available to assist you by phone, email or in person.